Effective Date: February 2026
At Rank HighLevel, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with our communications. By using our website, you agree to the terms described in this policy.
Information We Collect
a. Comments and Feedback
When you leave a comment or submit feedback on our site, we may collect:
- Your name, email address, and any information you provide in the comment form.
- Your IP address and browser user agent string to help prevent spam.
We may use a hashed version of your email with services like Gravatar to display profile pictures.
b. Media and Uploads
If you upload images or other files, avoid including sensitive information such as location (EXIF GPS data). Uploaded content can be downloaded by other users.
c. Embedded Content
Some articles or pages may include embedded content (videos, images, articles) from third-party websites. Interacting with this content may allow these third parties to collect data about you, set cookies, or track your activity.
d. Registration and Account Data
When you create an account or register for services, we may collect:
- Contact information (name, email, mailing address).
- Demographics (country, gender, business type).
- Profile information relevant to your use of our services.
This data is used to provide a personalized experience, communicate with you, and improve our services.
e. Newsletters and Marketing
By subscribing to newsletters or promotional emails, you consent to receive communications about Rank HighLevel services, offers, or relevant industry updates. You can unsubscribe at any time using the link in emails.
f. Automatic Data Collection
We may automatically collect information through cookies, web logs, and similar technologies, including:
- Clickstream data and navigation patterns.
- IP addresses, browser type, and device information.
This data helps us improve our website, enhance your experience, and deliver relevant content and offers.
How We Use Your Information
- Provide and improve Rank HighLevel services.
- Send transactional, administrative, and marketing communications.
- Analyze usage trends and demographics to optimize content.
- Prevent fraud, spam, and unauthorized access.
We do not sell your personal information to third parties. Aggregate or anonymized data may be shared for research, reporting, or marketing purposes.
Sharing Information
We may share information with:
- Trusted service providers assisting in website operations or services.
- Law enforcement or legal authorities when required by law.
- Third parties in aggregated, non-identifiable form for analytics and reporting.
We are not responsible for the privacy practices of third-party websites linked or embedded on our site.
Cookies and Tracking
Rank HighLevel uses cookies and similar technologies to:
- Remember login details.
- Improve website functionality.
- Deliver relevant content and ads.
You can manage or disable cookies in your browser, though some features may not function correctly if cookies are disabled.
Security
We take data security seriously and implement reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
Children’s Privacy
Rank HighLevel does not knowingly collect personal information from children under 13 years of age in the U.S., in compliance with COPPA. If we become aware of such data, we will take steps to delete it immediately.
Your Rights and Choices
- Access, update, or correct your personal information by contacting us.
- Opt-out of marketing communications at any time.
- Adjust browser settings to manage cookies and tracking preferences.
Changes to This Policy
We may update this Privacy Policy at any time. Updated versions will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
Email: [email protected]